Don't trust DWR
UPDATE: Final delivery of $3600 US order from Design Weekly Refresh to Canada. 22 items, including a couch, numerous chairs, tables, stools, etc. Initial order was Sept 2023 with a promise of 2 week production turnaround time. Final order was shipped June 2024, more than 9 months later. First, I would say do not order from this company as the communication is terrible, the delivery is terrible (and will likely cost you more than their initial shipping prices) and the final product may be hit and miss in terms of quality and even bait and switched items. Tina is a terrible communicator as well as she is willing to lie about deliveries, lie about production milestones/deadlines, lie about items that they have in stock, provide photo proofs of items you've ordered, then ship other, inferior items (I had 3 items switched on me) - and finally lie about shipping/destinations, which can cost thousands more. My items arrived in Canada on the West Coast, more than 6000km away from the final destination on the East Coast - I had supplied the exact destination address with the initial order and Tina confirmed that it would arrive at my nearest port, less than 100km away. Because of the last minute switch of ports, I then had to arrange and additionally pay for transportation/delivery of the remaining distance to my home = $$$$$$$$$$$$. I had not calculated these thousands in extra costs when deciding to purchase from Design Weekly Refresh - because their shipping was auto calculated by them upon initial order - only at the final stage after paying 80% of the order, did they switch my shipping destination, claiming it couldn't be shipped to my port. I now realize they never had any intention of shipping to my port on the east coast when the west coast is so much nearer to China - another bait and switch. There is a reason why Design Weekly Refresh isn't on social media, or Alibaba or AliExpress or Temo, or Ebay. Because they would be buried in neg reviews and customers would be monetarily protected from their malfeasance. Any trust pilot reviews that are positive seem to be written by fake reviewers as the wording is nearly identical in each. The negative reviews I believe are more trustworthy as they are all unique. It's too bad, because some of their reproductions are excellent quality - and some are crap. Would I purchase from them again - HELL NO I've contacted Tina regarding the 3 bait-and-switched items and am waiting for a reply. I won't hold my breath.
