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Trevor Blake

英国

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Club Villamar

Club Villamar response to concerns at Villa Blossom unacceptable

Stayed at Villa Blossom Lloret de Mar. Place was tired and needed renovation. Both showers leaked and flooded floor and the actual shower base was sticky and slippy, broken glass by pool which daughter in law cut her foot, dropped cloth behind washing machine and found a used condom on the floor, Wi-Fi was next to useless, mugs with cracks, wall socket coming off the wall because dish washer door hit it every time you open it, previous occupants toy soldier under bed covered in dust which had obviously not been cleaned, no oven glove and lack of kitchen utensils, pillows like rocks, main toilet paper holder hanging of the wall, there are many trip hazards on the garden steps - not suitable for young and old. Contacted club Villamar reference above and told to contact caretaker. I pointed out that my contract was with them and having paid around 4 thousand euros for the villa this reply was not acceptable. They obviously care more about the profit they make and not their reputation and obviously do not check the standard of villas prior to promoting them on their web site. Because of the response that I received I will not be using Club Villamar again.

2022-09-14