Very helpful and friendly service
Very helpful and friendly service. The staff is very quick to reply to email and provide information both before and after a reservation/booking. The actual tour I took with one of their guides while in China was great as well, the guide was very friendly and knowledgeable and spoke freely without any scripting and was able to answer all my additional questions without any problems. The tour guide, Tom, was also very flexible for last minute changes and spoke quite good English as well.