Avid fan encounters issue
I have used Divoom Products for several years now, I recently purchased a new Tiivoo 2 speaker and I was excited for the new features. I used features like the Radio, and Alarm, as well as Bluetooth and Micro SD card to listen to music. I encountered an issue where my screen was black and the audio was distorted, I was devastated. I reached out to support and I thought I was going to have to get a replacement model. However they provided me with a fix that I could do with my computer, replacing the corrupt files. They got back to be prompt and with clear instructions, I was able to fix the issue and now I can enjoy my speaker again!