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Rachel

英国

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Talkpeng

GREAT customer service and quality products!

First time I’d come across TalkPeng on Instagram in the new year whilst scrolling and immediately liked a TShirt. Arrived super quick but I’d ordered the wrong size. One quick email explaining if I could exchange within 48hrs a replacement size was in the post and the added extra touch on this occasion, I was able to keep the original. It’s gestures like this that really will maintain loyalty and I’ve experienced the total opposite from other small UK businesses this month that just want your business and don’t care about customer satisfaction or seeing you return. Thankyou so much; it’s really appreciated.

2024-02-03