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Mac GrayMcDonald

美国

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Rock Bottom Vapes

Product missing, no responses from customer service

I am writing a 3 star and not 0 because they don’t deserve it as I’ve had plenty of orders go correctly, Sean is awesome and helped a lot before with previous issues. But, I placed an order for 3 IWu pods and a blue raspberry nicotine salt Liquid- 30ML and when I got the package in the mail, I didn’t receive the liquid just the pods. I have sent multiple emails, called multiple times, left messages hoping for a response and nothing has come back. I don’t understand regardless of this virus situation in the USA why a simple email response can’t be generated especially regarding a issue with not receiving a product. I am extremely dissatisfied with the way this is being handled.

2020-04-29