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Tina

英国

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IKEA

The parcel i received from IKEA was…

The parcel i received from IKEA was packed really well. I can't complain about that. The goods i bought were of good quality except for the broken and smashed ones due to DPD! The parcel looked like it had been thrown around, kicked, parcels thrown on top. No respect for what could be inside and what people may have spent. Ikea uses DPD for deliveries DPD review Useless, late, damaged and delivery guy lied! Firstly, I was given a delivery slot time, my sofa is very close to my door ( the door specified for delivery) that i was sat on waiting for the knock when all of a sudden I received a email stating Andrew had been and unsuccessfully delivered my parcel and would come back the next day. NO ONE TRIED THE FIRST DELIVERY THIS WAS A LIE BY ANDREW. The day after Andrew re delivered the parcel successfully and I questioned him about the day before to which his reply was (as usual) it was a different Andrew, do they not know that the tracking shows a clear picture of his face! Anyway, the parcel was damaged, smashed in on one side, a whole in the the other side with some contents poking through. I'd like to add that on the top of the parcel was a bright red sticker stating GLASS. I had to delicately unwrap the contents because all of the glass was smashed into smithereens! Once unpacked I did see some sparkles on my rug which was glass dust. I had hoover all through 3 times to try and make sure the glass was gone as I have 4 cats and I didn't want them or me getting glass in our feet. However, I did and 4 days later its still in my foot and very painful.

2026-08-04
Tina 的评价 | OK.one