Regret
Similar experience to others, ordered two painting kits in May. After not receiving a notice about shipping for a couple weeks I emailed customer service. Received a generic response and waiting another month. Decided to dispute via paypal. Just before the deadline of the case they sent paypal my tracking info. And here I am in September and the order was finally delivered and paypal declined my claim. Order was bent and indicated it came from China. Now I will attempt to return but I doubt I will get anywhere. I received the same generic response that was sent to me by their "customer service" team in May. I will update if I hear from them.