The changes have NOT been for the Best
I have mixed feelings regarding care.com. In the past I've had 2 other separate interactions with care.com. The first one was great. The ease of applying, the searching for jobs, and then finding a really good job. The second time I used care.com it wasn't as smooth but after a couple of hiccups it actually turned out better than I expected. Now here we are again, but this time it's been NOTHING short of pure FRUSTRATION. The entire process of registering has changed, Customer Service does not respond in a timely manner and if you finally do reach someone you can barely understand a word their saying, and that's frustrating to say the least. I'm already registered with the State I'm in because of my full time job it's mandatory but care.com still insist on charging for their own. I had the spelling of my name changed for several years and they still use the former spelling. I'd like to give them more stars but they truly aren't deserving this time around.