I was frustrated
I was frustrated by what I believed was a bug in the xTool Studio software. The dimensions of SVG files changed after importing them into XTool Studio. This is very annoying when you laser-cut items that have to click perfectly together. It took the technical support team a while to understand what my problem really was. Shirley of the xTool support team took the matter to heart and even arranged an online meeting with a software developer to ensure the topic was fully understood. Within 24 hours, I received a beta version of the updated software to check if my problem was gone – and it was. Great job, thanks.