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Rosegal

Total Fraud

I placed an order to Rosegal for three items. Upon reciept, 2 of the items were not as pictured at all. The jacket, the was supposed to be pink and black, was peach and black. The other item was nothing like described. The 3rd item was a black sweater, although it was cheaply made, I decided to keep that one. I sent many e-mails trying to connect with someone regarding my return. (they do not allow you to call) After multiple e-mails, they finally provided me with a RMA return #. I sent both items back exactly as instructed. Many months have passed and I still have not been issued a refund. I cannot get a response from anyone and don't know where to turn. This place is a fraud and I would suggest that you do not place an order from them unless you have no intention of making a return. Your reply is a lie as well, I have saved every e-mail that I sent you and verified with you my order number and my RMA number. I just want my refund!!!!

2020-08-03已认证有帮助 2