Customer Service
I purchased a drone direct from DJI Store, when it arrived there were parts missing, I notified DJI straight away. Their customer service is totally non-existent, I would go as far as to say that I have never come across a company with such bad customer service. Despite sending emails on a daily basis, I got no response. They do not care, once they have your money, they are not interested if you have any problems. Please be aware, I would not buy any drone from DJI.