企业入驻搜索写评价分类关于
简体中文English

THELUSASO

美国

1 评价
1 被浏览
3 有帮助

1 条评价

Mars Hydro

HONEST REVIEW

If I was going to review only the product itself, I would have given it 5 stars. However I have never dealt with such dreadful customer service in my life. This is my experience; I ordered a "full spectrum" LED light, and a tent from this company, both items said "in stock" on their website. Once I ordered I waited 2 weeks (both times) until I got zero confirmation. Once I reached out to them they emailed back apologizing, and claimed that the items I ordered were out of stock, and they would ship when they were in (this happened both times, even though both times it said "in stock"). Inevitably both times I ended up waiting about a month, or a little over to receive my products and the person I dealt with over email (customer service) was not helpful at all, but she was also not nice. So, if you have all the time in the world, this may be the company for you. Since I do enjoy their products so far. But I am unsure if I could ever consider using this company again myself, let alone recommend it.

2020-11-23有帮助 3