Grammarly Has Completely Fallen Apart — A Total Operational Meltdown
Grammarly used to be a dependable tool. Not perfect, but stable enough to justify the subscription. Then, almost overnight, the entire platform collapsed. Features stopped working, the interface became glitchy, and basic functions that had been reliable for years suddenly broke. It feels like the product was handed over to a team that has no idea how to maintain it. Support has been even worse. I reached out multiple times, provided details, screenshots, everything — and got absolutely nothing back. No acknowledgment, no troubleshooting, no resolution. Just silence. For a paid service, that’s unacceptable. When I finally requested a cancellation, they denied a refund for the remaining credits even though the service is clearly not functioning as advertised. That alone tells you everything you need to know about where their priorities are now. They’re happy to take your money, but they won’t stand behind the product. The decline has been so fast and so severe that it’s hard to believe this is the same company. Grammarly has gone from a reliable writing tool to a chaotic, mismanaged mess that feels like it’s being run straight into the ground. If you’re considering paying for Grammarly right now, don’t. Save yourself the frustration. This platform is in freefall, and the people running it clearly aren’t interested in fixing anything. Good riddance.