Be warned- EVERY feature you will need is "under development". Do not waste your time.
The ecommerce sites they sell you actually have almost no ecommerce capabilities. Multiple features which are included on any other site builder as the bare minimum e.g. ability to include tax in product price, date and time picker for order collections, ability to have tax exempt products...none of these are available EVER and the only answer you will receive to any query is that "this feature is under development". After all the issues we have had, each time I have had an almost identical response that the 'feature' you see available in the editor, but unable to use, is "currently under development" or currently being "fixed". I spoke with someone from here prior to upgrading our site and they assured me all these features I required were there and it would be no issue. I was told the type of store we were hosting was suitable for their site. It is not. We now need to re build the websites on different platforms. I am absolutely mind-blown at just how poor both the customer service and actual platform is. I've spent hours trying to resolve various issues and have had no assistance at all. Nothing, aside from the assurance "this feature is under development". Please- do not waste your time or money. Edit - Sitebeat have responded yet I have still been ignored and no issues have been resolved. You cannot get customer assistance. One lady even deleted items from my store without my permission, refusing to address a separate issue I had. I'm beyond amazed at the lack of service here, I can't even put in to words every issue we've had because it would take too long.