Great Service. Ignore the Nuanced "Stories."
I see the horror stories of people being billed for services not rendered, etc. etc. Do you get billed a LOT? Yes. If you use a lot of their services, or say yes to their services and then "no-show" on them. In fairness, it can seem overwhelming, the amount of visits they "push" on you. Feels intrusive even. Especially for a reasonably healthy guy who NEVER goes to see his doctor... but when I look at it reasonably: I receive a service, I get a blood panel to make sure that service is impacting me properly, I get a doctor to read the panel, and then I repeat in 6 months. They have 89 other services available that I don't participate in and therefore know nothing about. Overall, my experiences on the medical side have been great, informative, etc. No complaints. And the facility, staff, etc. have been great. I wouldn't take other people's negative experiences too seriously (people love to complain).