Alibaba, Wish, Aliexpress, XT Inte .. none of them are even close to Banggood
I'll start with the ugly then the good. Ugly: Their customer service is stupid, they don't understand what you write them and they tend to respond with pre-made text snippets that are totally irrelevant (and wrong) on the case you presented. My guess is that they employ very cheap indian datacenters with people of very low intelligence, not enough for basic reasoning. When it comes to refunds they delay, delay, delay, delay, delay, delay. sort of good: They are professional in comparison to other chinese platforms. They refund if something is wrong, you'll need to write them a few emails with photos and videos (even if not needed) and after they agree on a refund you'll need to write 4-6 confirmation emails that you agree to be refunded, and agree again, and agree again. In the end they will do it. The shipping times are ok, the shipping prices are great and they have many warehouses. With a bit of luck you can be shipped from nearby. Compared to Alibaba: There you are not unlikely to order from a ghost company, lose your money and never see it again. It's always a bit of luck and deep research to order from them. Compared to Wish: They are professional scammers, you'll almost always order something nice and receive something remotely similar but way cheaper in quality. Wish does not refund and their customer service is known to just close cases. They are also professional scammers, they will try to make you click stuff in PayPal complaints so they can keep the money, once you did it they ignore you. Wish, from all chinese platforms, is by far the most horrible one. Banggood has the same stuff without the scam part. Xt Inte: Shipping times are compareable but Banggood actually does ship. XT Inte will only ship sometimes, in other cases they keep your money and ignore your questions. Conclusion: Chinese platforms are horrible, based on scam and betrayal. Banggood is by far the best from them. So if you want to buy from China, try Banggood first.