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Gary Neighbors

美国

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1 条评价

Spring Step Shoes

Customer be aware

Customer be aware. The company has terrible customer service and the quality is very poor now. I ordered a pair of booths (just like the one I had bought on a trip) a few years ago and it was fine. I ordered the very same booths in a different color, and the size is now smaller (ordered the same size) and the leather is stiff. The leather used to be like Italian leather, very soft. They have terrible quality and have gone cheap on their leather. Their return policy is awful. If you tell them honestly that you wore your shoes for a few hours on carpet and had to change shoes because they were so very uncomfortable, they will refuse to return the shoes. I will NEVER order from them again. I am still within their return time, but they will not take back my booths because I was honest about having worn them on carpet for a few hours.

2026-01-07有帮助 1