Poor communication, status unchanged after a week.
Went through all the necessary steps to obtain an EIN and seller's permit to be able to open a boutique. I was so excited to find this site for wholesale items because it was cheap and clothes were super cute. Great for starting out! Ordered for the first time on Wednesday, May 6th. I spent a couple hundred dollars and have my cart loaded with new items to order depending on the quality of the first shipment. Shipping was a lot and stated 7 to 10 business days. I made a payment through PayPal and money was sent out immediately. Site states that items will be shipped within 2 working days. However, my status still states paid and has not been updated to processing, shipped, or whatever else they use after nearly a week. I have sent out multiple nice messages via their site and to the person I selected to deal with directly, Crystal. I even downloaded the What's app to reach out. I have yet to receive any response back at all about my order's status. Does not state on their site that there will be delays or to expect longer shipping and processing times. If that is the case, then please note this and others will be more understanding. I have everything in place to open and already put out money. Makes me hesitant to order from anywhere else. Very poor communication and not a good way to handle business. I wish I was the one that could be giving this place a 5-star review, but unfortunately, that has not been my experience. Update 5/26: I did receive my clothing 3 weeks after purchase to the day. The clothing appears to be excellent quality. The DHL dropshipping tracking site remained in shipped status for 2 weeks and never tracked the package. I did receive an email back from dear-lover back after a week of my inquiry. I am upping the rating due to quality of the clothing and I did receive what I ordered. I do still wish the communication was a little better on their end, but I do understand they are probably a busy company.