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加拿大

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Giztop

I ordered a pair of Oppo Enco free on…

I ordered a pair of Oppo Enco free on April 23rd 2020, and after a few days I received a tracking number, however it does not work. I have reached out to them and they keep giving me the run around. That they were on vacation or that they have missed the status update by their online office or something, I don't even know what that means. I get the same response everytime. I keep corresponding with someone named Jessica as there is no one else who answers emails. I was going to order two pairs of the ear buds but I waited to see how their service is first. Thank God I did. I live in Canada and I know they can ship all the way out here. All I want is a working tracking number because I know shipping had bee affected due to COVID-19. Anyone have any advice?

2020-05-13