The best customer service!
I have been a CPAP user for a decade and have used CPAP.com quite a bit when the medical equipment supplier that my insurance would cover was horrible. The service through CPAP.com has always been wonderful. Recently, I wanted to try a newer mask that I hoped would end my problem needing to use my nasal mask and a chin strip. The new mask was a complete flop. I called CPAP.com and within 5 minutes of speaking with an agent, I received an email letting me know that a refund was being processed. Thank you for the GREAT customer service!