We purchased a Samsung refrigerator and…
We purchased a Samsung refrigerator and paid $2,400. The fridge lost their coolant within 6 months and we lost our food. We contacted Samsung 4 times now, but they have not done anything to resolve the problem. The last customer service is rude and talks over us to the point we could not hear what she is saying. She tried to hang up, but good thing I chose to review the service received at the end of the call. Of course, I gave her bad review which she very much well deserved. I talked to the store I bought the fridge from, and the salesman told me never buy Samsung and LG because their qualities are poor, and their mechanics do not know how to fix their own products since they are not well trained and are too new in the market. He said the store received too many complaints about the two name brands.