Tiles would not pair and will ruined my wall when removed
I'll start this with the cliché of, I really wish I'd read these reviews before buying the black triangle tiles. I spent three hours with someone from 'Tech Support' live chat trying to get them to pair, he eventually left the chat mid way through telling me what to do for the hundredth time, despite me telling him that I had done what he'd told me so many times. They just don't pair (my partner had some of their lights and had the same issue). So I was left with expensive lights that just gave random colours. Final straw was waking up to find some of the tiles had come away from the brackets and smashed down onto the desk. So I removed the bracket from the wall and the adhesive was so strong it took off layers of paint down to the plaster, this happened with a further three and ruined my wall. These are not fit for purpose. This was all within two days of receiving the tiles, I sent them pictures as they asked and requested a refund, they really didn't want me to have this, and ignored my emails for a few days, and it wasn't until I got my credit card company involved that they arranged for me to return the tiles and refunded me. I'll still have to fork out to get the wall repaired. I have a number of Govee products and can say that these are a delight, they work are simple to pair and look amazing.
