Total scam
Total scam. I ordered a notebook and canceled it 16 minutes later. According to the policy stated on their own website, if it hasn’t shipped before the cancellation, you will get a full refund. Instead, they kept emailing me asking questions over and over that I’d already answered, or even information given in my original email. Then they said “oh, sorry! It’s too late for a refund! We just shipped it!” When I reminded them of their policy and the exact time I cancelled the order, they made excuses and offered a discount. Then after I said no, they offered me a partial discount. Then they told me I could get the refund, but only when I send the product back once it gets to me (which I will have to pay for shipping). I said no, they will have to pay that, I cancelled! I should be paying exactly $0.00 for this transaction. I filed a dispute with PayPal and they backed the seller, so be careful using PayPal as well! These people are total scammers, they know how to work the system and use loopholes, and keep your money. *Edit: Their response to my review is a complete lie. They have not been working with me to resolve the issue. If they were honest, they’d admit they’ve been ignoring my messages.