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Dede Roan

美国

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Frontpoint

Frontpoint is making is difficult to discontinue service.…

Frontpoint is making is difficult to cancel my services. I have been a customer since 2018 and overpaid by 100% for several years. Finally my monthly has been reduced but the equipment no longer works. I am not interested in purchasing new equipment and they are harassing and telling me I have to keep paying for 5 more months. In all honesty I want a refund for all of the months I overpaid. This company has bad customer service and I need them to stop contacting me unless they are willing to give me a refund.

2024-06-10