RUDE CUSTOMER SERVICE
I ordered 3 pairs of shoes for my bridesmaids. The next day I received an email asking me to confirm the hollow to hem length I wanted for my dresses. This was followed by another email saying please disregard our previous email. The next day I received an email saying my order of 3 dresses are on their way!!! So I contact a chat bot function only to be met by an obnoxious person on the other end "Mary" who said it wasn't sent from them and I must be mistaken, I need to close the app down, find a screenshot of the email and restart another chat box. She was speaking to me in occasional CAPS LOCK to emphasise her point which I absolutely don't appreciate. Not a happy customer here. I was going to order 6 bridesmaid dresses, a flower girl dress and shoes, a MOB outfit and bridal accessories from them but after being spoken to like that and seeing how their so called service is run, I would rather pay double the price elsewhere. Rude!