CONTACT TRADING STANDARDS FOR REFUND - TONY ROBBINS
Hi all After appalling customer services with condescending tones via telephone exchanges and delayed responses from email in regards to the Tony Robbins Unleash the power within, success resources had rejected my request of refund due to the dates being changed because of COVID 19. THIS IS ILLEGAL. Please do not accept their request for transfer of Ticket of another event or the revised dates. They breach their consumer contract by sending their terms & conditions in a form of a hyperlink which is made even more laughable by not even stating in their terms and conditions of a Forced Majeura clause. This is needed in a contract in order for them to have grounds to not refuse a refund caused by a pandemic. Which they don't. After a month of emails and finally with threats of of legal action and also reporting them to trading standards have I finally got my refund. Please also notify your bank ASAP for a chargeback if needed. Good Luck