RORosegal★★★★★
Customer Care Team
I would just like to update my previous review.
The customer care team have been very responsive and have taken into account to my points of view through emails, and thought it only fair to post this updated review.
I have now received my items and on first inspection they look to be very good and I can't wait to go and try them on.
I will continue to use the website and perhaps in future place a further order however, I will bear in mind that I will have to pay an import tax for anything that I buy from them. Something that I am still not happy to have to pay but, now I know I will consider this when making further purchases.
So just a note to other customers, please be aware that you may need to pay extra for anything you purchase.
2020-05-25
RORosegal★★★★★
Don't Order from them
I wish I had read these reviews before making my purchase, I have spent a considerable amount of money (£125.00). Only to get an email from the courier company informing me that if I wanted my goods that I would have to pay an import tax. This was not explained on the website and at no point through my purchase did it explain that I would be liable for this.
So ladies and gents if you are thinking of ordering anything from this company (which I hope you don't) please bear in mind that even though you have paid for delivery etc., you may still have to pay additional fees to get your goods. I have had to pay an extra £39.00 to be able to get what I ordered. Upon reading some of these reviews it may look like I have wasted over £150.00.
Grrrrrrrrrrrrrrrrrrrrrr
BUYERS BEWARE OF THIS COMPANY AND AVOID.
2020-05-23已认证
