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Ibrahim Salleh

新加坡

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Easybook.com

I booked for a bus (2 tickets) boarding…

I booked for a bus (2 tickets) boarding number: XTMORUK7 to tbs on 5th July at 12.30 am. The bus Billion msg me through wats app at 10 plus pm saying that the timing delayed to 2 am without any reason or apology just a tq. What am i suppose to do when i had an appointment next morning. The bus came about 2.10 am. Then went on another 2 more places to take other passengers. Reach jb then change another bus. Left jb and move on at 3.30 am and reach tbs at 8.30 am. I will not book another Billion bus again. And for easybook, besides customers' booking you should be taking feedback seriously. Your 1 star review is over the top. Do not include a company whose services are lousy and dont care about customer service.

2024-07-08