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Lukas Mortemore

美国

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1 条评价

Fresh N' Lean

Horrible experience

Our box came 2 days late and with the side of the box taped up, as if it came apart. The food was warm and the plastic was filled with air. Contacted customer service thur email and phone. They say they are receiving high number of complaints and issues so responses are delayed. Still have not got reply from email. Took hours to finally reach a human on the phone. Never expressed any concern about how there were sorry this happened. I got alot of dead silence while on the call. I had to ask are you still there multiple times. I got half my money back. So now i have to connect my credit card to get all my money back. Ridiculous. It was shipped from Pennsylvania and I live in Ohio? So I don't understand. I hope this was only my experience. Horrible business and buys beware.

2024-06-12有帮助 1