Buyer Beware …pay attention to the bad…
Buyer Beware …pay attention to the bad reviews!!!! I will never buy or recommend this company, I attempted to purchase a wig from this company (was very excited initially) they advertised as if when you purchased the product it was already ready (created) and all they had to do was just ship it out , the website also advertised that they can do 24 hour fast shipping. Long story short I placed my order on August 5th and never received any updates that the wig was shipped so on August 10 th I reached out and was told that because my wig has color it’s going to take 10 to 14 days to complete the wig and another 3 to 5 business days for shipping (unbelievable) I’ve never had to wait this long for a product with color from other companies!! If you put a product on your website as “ in stock” it better be already prepared!!! I expressed that I was going on vacation in a few days and was assured they would expedite it to me (so I gave them the opportunity to get it right) , August 12th (Wednesday) a few days before my vacation and I still hadn’t received any new updates and the wig still hadn’t moved so I reached out to cancel , I was told I would get a refund in 3 business days (never received) so I reached out on August 18th inquiring where it was , they sent some bs email stating they archived my messages and that I received a refund (never did ) I had to call my bank to file a claim and I contacted BBB …finally after going through all of this I received my refund but if I hadn’t they would’ve taken the money and ran… I advise you not to shop with this company and to add insult to injury they didn’t even offer any incentives for this horrible first time experience…I don’t care how beautiful the wigs look DO NOT BUY!!!!!