NO. Just no.
REFUND UPDATE: I told them I wanted a refund in full. They were being sketchy - “take pictures,” we’ll “have to decide” if I qualify, etc. So, I wrote an email where I copy and pasted my Initial refund request number. Then, I said I would email them 100 times a day until I got a refund in full. If you use gmail, you go to your drafts folder and keep hitting SEND AGAIN. Within 1/2 hr I got a notice that my refund *in full* was posted back to my card. Hopefully it’s not a “dummy email” and I get the money back. But...if they’re giving you a problem, apparently bombarding them with *literally* 100 emails in under 10 mins gets you your refund! Huzzah! I would give this ZERO stars if I could. I’ve had all the same problems everyone else is stating. I should have checked the reviews of the company before I bought them. I was sucked in by a random Instagram post - INSTAGRAM should be notified the company is crap. I also tried to cancel when I didn’t receive it for weeks. They wouldn’t let me ( you have to cancel within 24 hours). I was also surprised at the crap quality. You might as well by a fitted sheet from the dollar store to use as a slip cover - that was about the quality of cover this is. It’s a magnet for dog hair. It would have a hole in it in a day, and that’s just from regular 9 lb chihuahuas jumping on it. That’s IF I let them jump on it. I tried for 2 HOURS to get this thing fitted without wrinkles. Even after 2 hours it wasn’t perfect but I’d never even be able to sit on it without wrecking it up immediately because it was SO I’ll-fitting. I wrote them a letter requesting a return. On one page of their website they have a SEAL of 100% satisfaction or your money back, in full, no questions asked. Then, if you go to their FAQ, then RETURNS, then REFUNDS, it literally states they are stingy about monetary refunds and you’ll have to send a letter and pictures of the issues and then they’ll be the judge of the return and THEN you can “appeal” the decision but it’s “unlikely you’ll get a full return.” I took screen shots of the different return policies because it’s TOTALLY false advertising. I am sure I will have to fight the purchase with my bank...so...another hour of time well-spent on this crap! Unreal. Don’t buy. Awful. Ugh!