Never received item or response from customer service.
I ordered a twisted movement piece from this website for an event. It wasn't shipped out in time for the event. When I originally reached out for a shipping update, I got no response. When I asked for a refund a week later, I got an immediate response about how these items were non-refundable. Almost a month later, my purchase still hasn't been shipped. Nor can I get anyone to respond to my inquires about my order.