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David Field

澳大利亚

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DJI

Insurance is a waste of money

Purchased my second drone from DJI (Mavic Mini 2) along with the insurance. My drone crashed into Crocodile infested water in Northern Territory so was unable to be retrieved. I contacted DJI and after sending in all the files they requested was told that due to it being an operator error, the insurance would not cover anything. After some angst, they offered a 15% discount then up'd it to 25% discount on a new drone. I've been a loyal customer of DJI, purchasing 2 drones and an OSMO 3, but now will be looking elsewhere for a comparable device and better insurance. Case number: CAS-6399122-T8K1Y3 In reply to your reply, the insurance is a waste of money for the Magic Mini as Fly Away not covered. My recommendation is to look for a better option and not to waste $750 plus insurance

2021-05-26有帮助 1