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Robynne Gant

美国

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New.SeriousSips.com

Customer service needs some work.

Their prices are competitive and they ship quickly. However, customer service is marginal at best. I was sent a defective pump and rather than replace it, they just refunded it, and it was a back and forth to get them to do that. To order a single pump would cost me more in shipping than the pump! I won’t be ordering from them again. I understand errors happen, but they need to do better to make it right. All I wanted was a working pump like I had ordered. Also, it’s been days and no refund. I won’t order from them again.

2020-06-04有帮助 1