MAXFIND FF AT - TRUE feedback after 1 year
This post was previsously done for reddit, but what a surprise, MAXFIND is black flagged on reddit because they SPAM with false evaluations of their products! That's enough to understand a lot about them... (unfortunatly I can't attach the photo here but it's the only suitable place I found to share my experience) __________________________________________________ This longboard is really nice, comfortable, the range is good... all fine for me regarding the specs. The big wheels are a must for safety and comfort. Just one bad point: I went to Italy for my vacation, and as the temperatures were high (35–40 °C), the synthetic board itself became very flexible, way too flexible... I nearly touched the road, so I had to place my feet as wide as possible (to press more on the trucks/axles and less on the flex)! I weigh 85 kg, so not that heavy... Still, I liked it anyway as it was an exceptional situation, and in my country the flex is right and comfortable for rides. Just keep that in mind if you live in a hot-weather country. ;) Now, the bad side: I had warranty issues. The soldered bolt on the back truck broke, which damaged the hub wheel wires because the whole wheel rotated freely. The ESC (electronic circuit) didn’t like that and died. If I had to pay for all that, it would have cost me the price of a new board! I don’t ride off-road, I’m a 48-year-old guy who doesn’t want to get injured. I ride gently and take care of my expensive toys. Support first accused me of misuse, didn’t answer, or responded lately, or only half-answered my questions, made me request again over and over, forced me to stay patient to not spam them, ... I sent countless emails and had to stay quiet, because when you need help, you must keep the contact open... In the end, I finally received the parts (first the truck and the wheel, and as it was still KO, the electronic ESC one month later). All the parts I received were untracked and showed up with no notification, just left in random boxes in front of my door (strange for such expensive parts). No explanation on how to do the job, of course—just a few partial instructions that I had to beg to receive... All the way, I had the feeling that they did not really want the guarantee to be respected. Even though the problem was eventually fixed, I'm truly disgusted by this brand now. For people who might face the same issue, I post below what I did to replace the ESC and initialize the new one—since, of course, I had to figure out nearly everything by myself. Hopefully it can help. Have nice rides, folks! HOW TO CHANGE & SETUP a new ESC: A. Check the videos of remplacement ESC on youtube (link not allowed here, but you can find it with chatgpt) Nothing difficult, just need an hot air gun and take your time time. Stop the board and disconnect the battery before doing anything !!! Connect first the two wheels to the new ESC, and next the battery (it made a little ‘TAC’ when plugging the battery, but no damage was done ... just a bit of stress). PS: The ESC I received was 'inverted'. I mean the wheels turned in the opposite side than with the original ESC. So I had finally to invert the plugging of the wheels (cross the plugs in the box before pasting them with silicone) ! B. Pairing the remote controller: - power ON the board ~10sec button pressed continuously => power button blue light blinks quickly, the board is in pairing mode... - power ON the remote ~3sec button pressed continuously => the remote enter in pairing mode... - setup the remote (type: 12S / pair poles: 14) => DON’T try to drive the board now, it will be cogging and doing some strange and scary noises, and the wheels will not turn correctly... so don’t do that! You must first do the auto-learn procedure. C. Auto-learn the ESC with the wheels: 1. power ON board, power ON remote => remote connected 2. power OFF the board => remote disconnected 3. power ON the board, wait 1-2sec, and press again 5X the power quickly => the board make a big BEEEEP and scary strange noises, and start turning both wheels on opposite direction with some speed sequence, and finally stop after 1-2 minutes. 4. You finally must stop again the board, and start the board => remote connected => It’s now working ! Victory ! Breath & take a drink !