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Ashley Chaidez

美国

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Zonarestoration

Find a better company

If possible, I would give negative reviews. I do not even know where to begin. I will say they do an amazing sales pitch to gain you money. But that’s where their customer service stops. I had a water line break in my condo. So we meet they seemed good. I decided to go with them. I got a rough estimate on the schedule to start and complete. They gave me a start date. Meet with the so called Project manager and sub contractors. I don’t have enough time to describe every problem I have with them be because nothing went correct. Everyone of the blame someone else. Even called the owner, which was no help. They never showed up and scheduled day to work. I would ask for a weekly schedule. I would get it then I would show up the end of the day, and nothing was done that day. This went on for three -four months. Instead of the project manager showing up and showing the sub contactor what was needed to be done. I was expected to show up and show them what was needed. The worst part is they try to screw you over the cost and price of material. Your paying skilled contractor prices for labor type of quality. They workmanship is beyond horrible. I payed extra to have tile put it. Every single piece of tile is unlevel and spaced incorrectly. The cant seem to measure to save there life. At the edge near the baseboard or tile it is half inch to close to one inch filled with grout. The sub floor they replaced is also uneven and can feel and see were they replaced the carpet. The cabinet the replaced are uneven the doors don’t line up, they were all lose. The water line was with hot on the wrong side of the facet. The bathroom facet had silicone all or the place when they were done. I can go and on. They can and probably deny everything. But if you reading this run and find a better company. Ashley Chaidez

2020-06-07