A month ago I broke my Wuben X4
Last year I purchased a Wuben X4. I have been very pleased with the torch (flashlight),it’s my work and dog walking torch. It has never let me down. Unfortunately a month or so ago I dropped it and broke the catch locking the rechargeable battery inside. I contacted Wuben asking to purchase a replacement battery cover. They asked for proof of purchase which I provided. The next thing I knew was customer services from Heinie Hayes had sent me a new battery cover free of charge. Wuben customer services had contacted the seller and asked them to send me the part. Outstanding customer services from both parties. My X4 is now up and running. Very happy. I feel extremely satisfied and spoilt. Customer Service was second to none. Thank you Wuben.