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Disappointed & Disillusioned

美国

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Holapick

Buyer Beware!!!!!

Do not, do not, do not under any circumstances do business with this company. They will take your money and you will get nothing in return. I WISH I had checked reviews before purchasing. I ordered several items and only some of them arrived. Of those I received, they were the poorest quality one could imagine. Very cheap fabric and very poorly made. One shirt had a stain when it arrived. One was cut so poorly it wouldn’t fit a soul. One came in such horrible condition with defective tassels in a very visible place it was just unacceptable. The other items were so poorly made as well that I’ve never worn them and never will. I have emailed with them SEVERAL times (well over 20 attempts) and detailed every issue and attached pictures showing the problems with each item. They were incredibly gamey and insisted I send pictures and pretended I hadn’t even though all my emails were on the same thread. Then I was told: “If you want to send the item back for exchange or refund, the return-shipping fee needs to be afforded by yourself. Considering the high shipping fee to return it all the way back to our warehouse ( in CHINA), I will kindly suggest that you keep it as a gift to someone who may fit it.“ What in the world! It was shipped to me from a warehouse in California...but conveniently for them they claim the return must be sent to China, so The cost of shipping Will completely outweigh the amount of what the refund should be. AND...they have photos and detailed descriptions of the defects and problems with the items, yet their solution (rather than taking responsibility for their very poor products) is to suggest that I keep them to give as gifts!!! Who are these clowns. It’s ridiculous and these kinds of conversations went back and forth for weeks. Then one rep offered a refund but in each subsequent email I was told that no such offer was made. And no, I have still not received any refund and never will. This has gone on for months. It was maddening ...unethical at a minimum. These guys are total scammers. DO NOT give them a single penny...because that’s exactly what it will be...you will give and you will not receive...and they will keep your money and laugh at you. I have now reported them to authorities who are initiating an investigation. Do not fall prey to this scam operation.

2020-09-25有帮助 3