If I could give a negative 1000 I…
If I could give a negative 1000 I would. I renewed my subscription on May 3rd, 2026 till May 3rd, 2027 for 1 year, YI IOT changed my expiration date to November 3rd, 2026! That is only 6 months!! I contacted the help desk, they was rude on every message or wanted to merge or give me a month or 2 and I said no I want what I paid for which was $99.00 for a year of cloud service... they continued to argue and tell me I paid for 6 months, I screenshoted then the plan I paid for which is $99.00 a year. Not 99 for 6 months. They got really rude and said they can only give me a refund.. so I'm waiting on the refund now.. I been a long standing customer but these people are liars and thieves..