Horrible customer service and security
Do not sign their “agreement” it’s a contract that they will not give you any type of wiggle room with. We have multiple instances where our alarm would go off at like 3 am or random times because the sensors were not aligned properly and absolutely horrify myself and our children. We also have had so many times where the videos would stop recording who was at our front door or wouldn’t load the live feed to show us live who was there. It’s the worst feeling ever especially when you are out of town and you get a notification saying movement at front door but then never get to know who or what was at your front door. To top it all off our home got demolished by a tornado so we don’t even have the home anymore that we had our security system at and they still sent us a bill for almost $800 because they said we had to pay the remaining time left on our contract. Blows my mind that they are more worried about their $800 than they are the fact that their customer lost their home in a tornado. Really really horrible customer service. Look elsewhere if you want to be treated nicely and if you want to feel your home and your family is protected!!