Refused to give a refund and would not provide a return address
I ordered 3 bras which are badly made and the wrong size. When I contacted their customer service they said there was nothing they could do and could I pass them on to a friend or family member. I sent details of The consumer Rights Act 2015 and they offered me £6 compensation..the bras cost £20. I have informed them that I will contact the financial ombudsman if i haven't heard from them in the next 24hrs which will be 1130 on 12th September 25.I am still awaiting a reply. Do not deal with this company. They told me they are in China and the return would be very costly, but my package came from the UK. I will contact the financial ombudsman tomorrow if I do not get a response. Disgusting!!!