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Vikki

澳大利亚

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pinklaura.com

Non existent customer service and rubbish return policy

Ordered 2 x XL dresses. 1 fit perfectly the other was completely smaller sized. Requested address for return and full refund as the item was also very different to one advertised. Was advised “ To make up for this, we are willing to refund you 10% of the price of the black skirt, so that the actual cost of keeping the black skirt is much less than returning it, after all, you need to bear 70% of the shipping cost of the total amount of the goods”. Have lodged a dispute through PayPal to try and obtain refund. They do not have anything on their website to advise exorbitant costs involved for return of items requiring refund or return. Looks like I am another person who fell for their scam website and lost money

2025-01-01