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Daniel

澳大利亚

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Smokstore

This Is My Personal Experience, Highly Recommended

This is my personal experience purchasing from smokstore.com. I purchased 2 orders from smokstore.com in early April. One of these orders was lost in transit, however from past experiences it may still arrive at some point. I contacted smokstore.com and they were very helpful. They confirmed that the tracking has not been updated and resent the order which was a value of $270AUD. So smokstore.com lost $270AUD to ensure I am a happy customer. They used an alternative courier for the order and it arrived without any problems. Please be aware that during this global pandemic that a large number of parcels are lost in transit and it is not the fault of smokstore.com. The mailing services do not have the resources to handles the high workload they are receiving. I recommend smokstore.com for smok products. They had my favourite model available when I couldn't find it anywhere else.

2020-06-15