Stole my money
Ordered a £50+ mystery Amazon box in October 2023. It was to be delivered to SCOTLAND but they delivered it to Wales, a different country altogether!! Requested refund twice which was ignored. Told I would be sent a new parcel, never received. It’s been 12 weeks from my original order date. 3 months and nothing back whatsoever. Avoid any business which uses that email address for their customer service communication!!!