Dont waste your time with this brand
Dont waste your time with this brand. I had a problem with inserting my SD card. I sent a video showing that it didnt work and then they asked me to send another video to show them the condition of the mp3 player. I have not received a refund!! I wouldnt bother! This is what they said: "Could you please send us a video to show that the appearance is good? Please keep the original box intact. And you will need to pay the shipping fee returning it to our address in the UK, is it ok?"