After a bad experience with this…
After a bad experience with this company and a review showing as such, I was surprised to receive an email probably 6 months after the fact. The email stated they were trying to make things right, so they offered me a replacement bed on the condition that I remove the review. A bit leary, but did as they requested. I stated the original bed was way to small and would like for it to be upgraded a couple of sizes, to which they agreed. The bed arrived in less than a week and is much better size wise, though still a bit confused on how they determine sizes, but thats another issue, just order bigger to be safe. I will state that the company held true to their promise and I am not nearly as disappointed. I appreciate their efforts to correct the problem and will probably order from them again in the future. I am giving 4stars for what they did to repair the situation