If I could give a 0, I would
If I could give a 0, I would. My parcel hasn't been delivered, it's been 3 months. My problem with CityLink: 1. The dispatcher DID NOT call the recipient's number when reaching destination. ALL OTHER COURIERS THAT I'VE USED WILL CALL. THIS IS COMPULSORY 2. Even though the package had been stuck at the hub for two months, neither the sender or the recipient were called. How long do they plan on keeping the package until it is returned to sender? 3. I've called Customer Service so many times - Customer Service hangs up multiple times and the Operator never answers? CityLink by far, has the worst Customer Service. This enrages me more because of the fact that they're NOT CHEAP. My frustrations with CityLink has made them not even a "last resort" option. They're below that.