Received a projector with fingerprints…
Received a projector with fingerprints and dust trapped on the inside of the sealed lens assembly. When reported, support asked me to disassemble the device myself for a $5 refund. When I opened a dispute with my payment provider, they promised a replacement but refused to send it unless I cancelled the dispute first, claiming their system was locked and later admitting they wanted to avoid dispute fees. They never resolved the issue through chargeback. Thankfully Klarna stepped in and refunded me. Always use a safe payment method (like Klarna or PayPal) and never close an open dispute before you have your refund or a working replacement in hand. EDIT: 2026-10-20 After posting this review, Magcubic contacted me offering an additional $8 compensation if I agreed to update/modify my review. Offering monetary incentives to influence or alter genuine customer reviews is completely unacceptable. Stay cautious.