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澳大利亚

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AirAsia

22 July 2026 worst experience

(2 days ago) 22 July 2026 Worst customer service you would expect from an airline. I had 2 flights with them one of the flight I was 10 mins late for check in and staff members wouldn't even bother yo help out. 4 adults tickets for 2 trips were missed just because they didn't wanna check us in after 10 mins of check in time. Ridiculous service Ridiculous issue solving by their staff. Not matter if it's cheap airline still they need to consider better treatment for their customer. I am expecting compensation for 8 tickets that were missed because of lazy staff members who didn't care and value their customers.

2026-07-24有帮助 1